Call us at: (607) 722-1251

Health Insurance Information, Counseling and Assistance Program (HIICAP)

Call Action for Older Persons today to arrange for an appointment with a HIICAP counselor.

Call Action for Older Persons today to arrange for an appointment with a HIICAP counselor.

This program provides free, unbiased, confidential help with health insurance questions and concerns. For those who wish to choose an appropriate policy, file a claim, or understand health insurance options, trained volunteers can provide the necessary information.

When facing the constant changes in Medicare, long-term care insurance, medigap policies, and the national health care reform, the services offered through HIICAP enable clients to become better health care consumers. HIICAP helps area elders save more than $1,750,000 each year, and is recognized throughout New York for its high quality educational publications, seminars, and training programs for the public and professionals alike.

AOP_HIICAP Report 2016

Protect Yourself from Medicare Fraud and Abuse

Action for Older Persons is proud to offer this video to help you better identify, and protect yourself from Medicare scams and fraud.


If you have dial-up internet service, you can click HERE for a lower quality version of the video.

For more information on the HIICAP program, or to arrange for a guest speaker, call AOP at 607-722-1251 or visit these web sites:

NYS Office For Aging

Broome County Office for Aging

Funding provided by the Administration on Aging and the Broome County and New York State Offices for Aging.

Long-Term Care Resource Center

ltcresourcecenterIn 2006, Action for Older Persons (AOP) opened Broome County’s official Long-Term Care Resource Center, a community education and resource center for individuals of all ages who are interested in planning for a successful and comfortable life as they age. The center features a resource library of printed and visual materials on a variety of long-term care topics and payment options. The center also offers informative seminars, as well as free, unbiased, and confidential counseling to help you put a plan in place to pay for long- term care that may include long-term care insurance. With no sales pitch, the Long-Term Care Resource Center assists you with:

  • Preserving Assets
  • Maintaining Independence
  • Improving Quality of Life
  • Easing Burden on Loved Ones
  • Understanding Choices and Care Options
  • This program is supported with funding by the New York State Office for Aging and the Long-Term Care Insurance Education & Outreach Program. New York State does not endorse or recommend any specific insurance product or insurer; this program is solely intended to educate consumers about their choices.

Call us at 722-1251 for more information about the resource center, upcoming seminars, or to schedule a free counseling appointment.

Long-Term Care Insurance

Join us for a comprehensive seminar on the various ways to plan for and pay for long-term care. You will learn eligibility guidelines, affordability and risk factors, and other aspects of long-term care insurance, NY State Partnership Plans, the role of Medicare and Medicaid.

  • Friday, April 7, 2017 at 10:00am
  • Wednesday, May 10, 2017 at 2:00pm
  • Tuesday, June 6, 2017 at 2:00pm

Medicaid and Nursing Home Care

Join AOP for an overview on using Medicaid to pay for a Nursing Home stay for you, a spouse, parent, or other loved one. Topics will include an introduction to financial guidelines, the five year lookback, spousal impoverishment laws, etc. We can also answer   questions about Long-Term Care insurance policies (partnership and non-partnership policies) and the use of Medicaid.

  • Wednesday, April 5, 2017 at 10:00am
  • Tuesday, May 9, 2017 at 2:00pm
  • Monday, June 5, 2017 at 2:00pm

The ABC’s of Long-Term Care

“The ABCs of Long-Term Care” – Offers a closer look at two important topics in long-term care: the various levels of care, and how to pay for care.


Click here to view the booklet!

Click on the video windows below to play each part of the video.

My Little Book: A Health Diary

Action for Older Persons has partnered with NY Connects (Broome County CASA) to bring you a brand new resource to help you take control of your healthcare: My Little Book. To learn more about what My Little Book can do for you, please watch this informational video:

If you are a professional and would like to learn how you and your patients can benefit from the book watch the professional video below:

For a list of upcoming seminars and classes, click here.

Stay Connected

Online Elder Services Guide

The most up-to-date, comprehensive directory of services for seniors in Broome County.

Review Us

Action for Older Persons, Inc.

200 Plaza Drive Suite B
Vestal, NY 13850

Phone: 607-722-1251
Fax: 607-722-1293

Hours: Monday - Friday, 8:30am - 4:00pm

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