
HIICAP is a no-cost, unbiased confidential program that provides help with Medicare questions and concerns. Each county in New York State has a HIICAP program and we serve the residents of Broome and Tioga Counties.
When facing constant changes in Medicare, long-term care insurance, Medicare supplemental policies, and national health care reform policies, the services offered through HIICAP enable clients to be more educated and empowered to be better health care consumers.
Members of the HIICAP team include highly trained staff and volunteers. Here are some of the ways we can assist Medicare beneficiaries:
- Educate to understand all Medicare options and provide resources
- Help you choose and enroll in an appropriate plan
- Assist with filing a claim
- Screen for low-income programs and provide application assistance
- Provide seminars to increase understanding:
- Medicare 101
- Long-Term Care Insurance
- Medicaid Long-Term Care Options
- Advanced Planning for End of Life
The Federal State Health Insurance Information Program (SHIP) and the NYS Health Insurance Counseling and Assistance Program (HIICAP) are the programs providing the funds for this no-cost service. Additional local support from United Way of Broome County, Broome County Office for Aging, City of Binghamton Community Block Grant, Conrad & Virginia Klee Foundation, Tioga Opportunities, Town of Union Community Block Grant, AOP’s membership and client contributions. NY State does to endorse or recommend any specific insurance product or insurer. This program is solely intended to educate consumers about their choices.



